AWPRx.com SMS/Texting Privacy Policy
Effective Date: July 30, 2025
Introduction
AWPRx.com is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, protect, and share information related to our SMS/text messaging services
Information We Collect
- Personal Information: When you opt-in to receive SMS/text messages from AWPRx, we collect your mobile phone number and may collect your name or other information you provide by consent.
- Message Data: We maintain records of your SMS/text interactions, including delivery and response data, and records of your consent.
- Consent: We maintain detailed records of your consent to receive SMS messages, including opt-in and opt-out dates/times.
How We Use Your Information
We use your information to:
- Send SMS/text messages based on your preferences, such as prescription or refill notifications, updates, reminders, or other pharmacy-related alerts.
- Comply with applicable laws and regulations, including HIPAA, when applicable.
- Improve and monitor our SMS/text communication services.
Protection of Your Information
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse, consistent with industry standards. However, no method of data transmission or storage is entirely secure, and we cannot guarantee complete security
Sharing and Disclosure
- We do not sell, share, or disclose your mobile phone number or SMS opt-in consent status to any third parties for marketing or promotional purposes.
- Your mobile number and consent status may only be shared with trusted service providers who help us deliver SMS/text messages on our behalf (such as telecom carriers or messaging platforms). These service providers are bound by confidentiality agreements and are only permitted to use this information for message delivery.
- We use your SMS opt-in data solely to send the messages you’ve requested or agreed to receive. It is not shared, sold, or used for any other purpose.
Opting Out
You may opt out of AWPRx SMS/text communications at any time by replying “STOP” to any message received from us. After opting out, you will no longer receive SMS/text messages unless you opt-in again.
Messaging Terms & Conditions
By opting in to receive text messages from AWPRx (also operating as ForceRx), you agree to receive informational messages related to your workers’ compensation pharmacy benefits. These may include messages such as:
- Digital prescription benefit card delivery
- Notifications about prescription approval or pickup
- Other communications related to your pharmacy services
- Message frequency may vary. Message and data rates may apply.
You can opt out of messaging at any time by replying STOP to any message. For assistance, reply HELP or contact our support team at 844-700-5375 or email support@awprx.com.
We do not share your mobile phone number or SMS opt-in data with third parties for marketing purposes.
Use of SMS for Healthcare Communications (HIPAA Compliance)
- SMS/text messages may not be fully secure or HIPAA-compliant. Therefore, our text messages will not include confidential prescription details or protected health information without your express consent and understanding of the risks.
- By opting-in, you acknowledge and accept the risks of communicating by SMS/text and that such messages may not be encrypted or fully secure.
Data Retention
We retain your information only as long as necessary for the purposes stated in this policy, or as required by law.
Changes to this Privacy Policy
AWPRx may update this Privacy Policy from time to time. Changes take effect immediately upon posting to our website. Please review this policy periodically.
Contact Us
If you have questions or concerns about this SMS/Texting Privacy Policy, contact us at: privacy@awprx.com